CarePort Health and Jackson Health System Extend Care Management Partnership and Launch a First-of-its-Kind Integration with the Health System EHR

Miami’s Jackson Health System Creates Single Sign-On Interface and Enhanced Integration Between Cerner EHR and CarePort Care Management Discharge Planning Platform

BOSTON, MA – July 11, 2018 – CarePort Health, a leading provider of care management and post-acute outcomes solutions, today announced that longtime Care Management client Jackson Health System will continue its partnership and extend its agreement to utilize CarePort’s discharge planning and referral management platforms at six Miami-area hospitals, medical centers and long-term care facilities. Additionally, CarePort and Jackson Health System developed a first-of-its-kind integration solution between the hospital’s Cerner EHR and the CarePort Care Management platform. The solution improves end-user workflow and enhances efficiency while providing a more seamless experience for staff to deliver the right care at the right time. This partnership helps Jackson Health System further expand its already-impressive quality of care services for residents of Miami-Dade County.

The newly created integration solution allows users to launch directly into the referral creation workflow within CarePort via single sign-on (SSO) from the Cerner application while keeping patient data accessible throughout both systems. The integration allows users to view and identify specific clinical data to create a referral specific to the patient’s clinical needs.

“At Jackson Health System, we strive to provide our patients with the highest level of quality care possible. In order to achieve this goal, we applied a highly-innovative strategy by designing and building the integration between these two disparate and unconnected systems,” said Michael Garcia, SVP & CIO at Jackson Health System. “This integration has enabled us to improve the delivery of quality patient care while also enhancing clinician satisfaction through the use of this innovative technology.”

Another key element of this bidirectional integration was to ensure that the final location of the patient’s placement is sent back to Jackson Health System’s Cerner EHR, thereby completing the referral process and increasing the visibility for providers across the care continuum. Jackson Health System is the first CarePort client to establish this level of integration between a Cerner EHR system and CarePort’s discharge planning application.

“Partnering with Jackson Health System to further embed our care management tools into the EHR is another step in our efforts towards improving transitions of care,” said Lissy Hu, CEO and founder of CarePort. “We look forward to continuing to partner with innovative customers such as Jackson Health to streamline care management workflows and innovate to improve patient outcomes across the continuum.”

An integrated healthcare delivery system, Jackson Health System consists of its centerpiece, Jackson Memorial Hospital, Jackson South Medical Center, Jackson North Medical Center, Holtz Children’s Hospital, Jackson Rehabilitation Hospital, Jackson Behavioral Health Hospital; a network of UHealth Jackson Urgent Care centers; multiple primary care and specialty care centers; and two long-term care nursing facilities. The new Jackson West Medical Center campus is under development in the City of Doral and will feature adult and pediatric emergency rooms and outpatient services.

Jackson Health System is a nonprofit academic medical system offering world-class care to any person who walks through its doors. Governed by the Public Health Trust, a team of citizen volunteers acting on behalf of the Miami-Dade Board of County Commissioners, Jackson Health System ensures that all residents of Miami-Dade County receive a single high standard of care regardless of their ability to pay.

To learn more about Jackson Health System, please visit them online at

About CarePort Health

CarePort Health provides care coordination software solutions to manage patient transitions across the continuum. The end-to-end platform bridges acute and post-acute EHRs, providing visibility for providers, payers and ACOs into the care that patients receive across care settings so that all providers can efficiently and effectively coordinate patient care. Follow us on LinkedIn & Twitter.

To learn more about CarePort and its full suite of solutions, please visit them online at

For more information, contact:

Matter for CarePort Health
Jessica Wolter