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CarePort Health Expands Partnership with Baystate Health to Improve Post-Acute Outcomes in Western Massachusetts

Careport Health Expands Partnership with Baystate Health to Improve Post-Acute Outcomes for Patients in Western Massachusetts

BOSTON, MA – September 15, 2015 – CarePort Health, the leading innovator in post-acute outcomes management, is expanding its existing partnership with Baystate Health, the largest non-profit health system in Western Massachusetts. Building on the partnership’s initial success, Baystate Health will now be utilizing CarePort’s technology to support value-based initiatives and to help sustain the health system’s post-acute preferred provider network. “We are thrilled to grow our partnership with Baystate Health, an organization nationally recognized for their progressive, innovative approach to patient care,” said Dr. Lissy Hu, Founder and CEO of CarePort Health. “Our team is committed to building on our past success to help Baystate achieve all of their population health goals.”

CarePort collects and analyzes data from hundreds of post-acute care organizations to identify providers that match a patient’s unique clinical needs and preferences. Higher quality providers, such as those with low readmission rates, are presented to patients in an easy-to-understand and engaging format.

At Baystate, CarePort’s patient-centered technology is utilized by the case management department to help patients and their families make informed decisions about post-acute care. Using the platform, Baystate’s case managers guide patients to compare post-acute providers using critical information such as quality scores, photos, amenities, and clinical capabilities. Since its inception in 2013, the partnership has decreased hospital avoidable days, increased patient satisfaction and generated significant cost savings.

“Baystate’s emphasis on ensuring that every discharged patient continues to receive top-notch care in line with our protocols led us to create a post-acute provider network,” explains Joel Vengco, chief information officer of Baystate Health, who Becker’s Hospital Review recently named as one of the 100 hospital and health system CIOs to know. “CarePort Health’s product plays an integral role in helping patients identify and recover in the best possible post-acute setting, leading directly to positive population health outcomes.”

About Baystate Health

Based in western Massachusetts, Baystate Health is a not-for-profit health care organization serving over 750,000 people. It has been named among the top 15 integrated health systems in the U.S. Its services include an academic medical center, community hospitals, medical practices, home care, hospice and much more. Baystate Health has a total of 998 beds across six facilities: Baystate Medical Center, the region’s level 1 trauma and referral center, in Springfield; Baystate Children’s Hospital, also in Springfield; Baystate Franklin Medical Center, in Greenfield; Baystate Wing Hospital, in Palmer; Baystate Mary Lane Hospital, in Ware, and Baystate Noble Hospital, in Westfield. Baystate Health is nationally recognized for its training programs and has over 300 residents and fellows in training. Visit

About CarePort Health

CarePort enables providers to optimize post-acute outcomes and costs by guiding patients across the care continuum and tracking their recovery in real-time. Its interactive, patient-centered platform enables patients and families to find high-quality post-acute providers. CarePort continues to follow patients throughout their episode of care by leveraging timely, actionable data from post-acute providers. CarePort has been implemented in leading health systems, physician groups, accountable care organizations, and post-acute providers. To learn more about the company, visit

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