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CarePort Partners with Allegheny Health Network to Support Transitional Care Management, Emergency Department Optimization and Rehospitalization Initiatives

Provider arm of Highmark Health, one of nation’s largest integrated delivery and financing systems, implements CarePort platform to bolster care coordination efforts

BOSTON, MA – February 6, 2020 – CarePort Health, a pioneer in post-acute outcomes management, today announced that Pittsburgh-based Allegheny Health Network (AHN), the provider arm of Highmark Health – one of the nation’s largest integrated delivery and financing systems – has implemented CarePort’s care coordination platform known as CarePort Connect.

Implemented across AHN’s Clinically Integrated Network, including its physician-based MSSP ACO, emergency departments at eight AHN acute care hospitals and post-acute providers across western Pennsylvania, this web-based solution provides transparency around care coordination across the many different constituents of AHN. HM Home and Community Services, the home and community care division of Highmark Health, has led the implementation.

“We are thrilled to partner with AHN on its priority initiatives – including transitional care management, emergency department optimization and readmission reduction – to drive optimal patient outcomes,” said Lissy Hu, CarePort CEO and founder. “Cross-continuum data sharing, powered by CarePort technology, empowers AHN providers across western Pennsylvania to better manage patients from admission through post-acute discharge.”

When a patient presents at an AHN emergency department, text alerts are pushed from CarePort Connect to primary care providers and emergency department case managers to improve communication between and care coordination among health care providers. When a patient is discharged from a skilled nursing facility or hospital, the platform similarly pushes real-time alerts and patient clinical context to referring physicians, facilitating more informed and timelier patient follow up.

CarePort’s real-time, actionable information enables a more comprehensive view of patient transitions of care, helping to avoid unnecessary utilization of health services, improve overall patient care coordination and reduce the likelihood that patients will return to the hospital.

“CarePort Connect provides us with the information we need to better monitor patient transitions across the continuum of care at AHN,” said Bill Johnjulio, MD, Chair, AHN Primary Care Institute and Medical Director, Physician Partners of Western Pennsylvania. “Through improved automation and interoperability of admission, discharge and transfer data, we believe health care efficiency, and patient experience and outcomes, will ultimately be improved. We are pleased to partner with CarePort on a solution that supports AHN’s patient-centric care model.”

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