Regardless of how or where your organization receives referrals – electronically, manually via fax or phone, or by new inquiries – CarePort Inquiry Management enables you to enter all of your referral types into a single, electronic platform allowing for streamlined lead management, reporting and downstream information sharing.
Manage all referral types in one location
Electronic Referrals
- View and respond to referrals sent via CarePort Care Management hospitals
Fax, Intake, Phone or Self Referrals
- Enter referral information into the online referral details to view most recent faxes. Filter by sender or specific category (referral, solicitation, web form).
- Add additional patient details if needed
- Associate new faxes to an existing referral if applicable
- Enter in physician referrals to view them electronically
Overall Benefits
- One worklist for all types of referrals - electronic, fax intake, self-inquiry
- Manage responses, conversions and follow-up tasks
- View management reports on all referrals to understand performance, conversions and top referral sources
1k
ACUTE HOSPITALS
110K
IN-NETWORK POST-ACUTE CARE PROVIDERS
20M
ANNUAL REFERRALS
Additional Use Cases
CarePort Connect
Real-time alerts and information to manage patients beyond your facility
Referral Management
Receive, respond and review all patient referral activity in a single electronic system
Discharge Planning
Leverage a national network of providers to expedite and streamline patient transitions and authorizations to the appropriate next level of care