COVID-19: the new normal for acute and post-acute care
CarePort has been closely examining its data across an extensive network of over 1,000 hospitals and more than 110,000 post-acute providers over the past several months of the COVID-19 pandemic, searching for insights that are most helpful to customers. On two recent webinars, we discussed the impact of COVID-19 on hospital readmissions, and its effect […]
Interoperability e-notification CoPs: why a national network is critical
Within CMS’s Interoperability and Patient Access Final Rule, a newly-created Condition of Participation (CoP) requires hospitals with an EHR to send electronic patient notifications for patient admissions, discharges and transfers to primary care providers (PCPs), physicians and post-acute providers and suppliers. To reduce the burden of fulfilling these CoPs, with which they must comply by […]
The PAC perspective: Advantage Living Centers on Detroit’s COVID-19 surge
In our first-ever virtual care coordination summit, “COVID-19 in Detroit,” we learned how Henry Ford Health System, Advantage Living Centers and Health Alliance Plan (HAP) worked together to successfully coordinate cross-continuum patient care during Detroit’s COVID-19 surge. In recent blog posts, we’ve shared the experiences of Henry Ford Health System and Health Alliance Plan (HAP), […]
HAP’s experience managing members during the COVID-19 surge
In our first virtual care coordination summit, “COVID-19 in Detroit,” we learned how Henry Ford Health System, Advantage Living Centers and Health Alliance Plan (HAP) worked together to successfully coordinate cross-continuum patient care during Detroit’s COVID-19 surge. We explored the key themes contributing to the three stakeholders’ success – pivoting quickly, increasing communication, and collaborating […]
Henry Ford Health System’s experience during Detroit’s COVID-19 surge
In our recent blog post, we summarized the first virtual installment of our Care Coordination Summit series, “COVID-19 in Detroit,” sharing how a health system, post-acute provider and payer – Henry Ford Health System, Advantage Living Centers and Health Alliance Plan – pivoted quickly, increased communication, and collaborated across the continuum and community to successfully […]
Recapping our Virtual Care Coordination Summit, “COVID-19 in Detroit”
Last week, we held the first virtual installment of our Care Coordination Summit series, “COVID-19 in Detroit,” featuring speakers from Henry Ford Health System, Advantage Living Centers and Health Alliance Plan (HAP). During the 90-minute live case study, the hospital, post-acute provider and payer shared how they worked together – using the CarePort platform – […]
Denial Management: CarePort’s comprehensive solution
What is denial management? Hospital admissions require authorization from insurance companies for the appropriate level of care and length of stay for patients, and a denial occurs – either concurrently or retrospectively – when the payer does not authorize the care provided. Denials occur for a variety of reasons – whether a coding error, disagreement […]
COVID-19 in Detroit: a live case study
Following the success of last year’s in-person summit in Detroit, MI, CarePort is hosting “COVID-19 in Detroit,” a virtual care coordination summit on Wednesday, July 22 at 11:00 a.m. ET. This live case study will feature speakers from Henry Ford Health System, Health Alliance Plan (HAP) and Advantage Living Centers, who will share the many […]
Take Six with Sheri Roberts, Manager, Client Advocates
What is your role at CarePort, and what does a typical workday look like for you? My title is Manager, Client Advocates, which is essentially what we call our Account Management team. So, I oversee our Account Management team at CarePort and am also serving in an Account Management role myself with a customer territory. Currently, […]
Digesting the data: CMS COVID-19 nursing home numbers
CMS recently announced that it will regularly share COVID-19 specific nursing home data, as well as a corresponding website where consumers can access some of this data. On a recent webinar, we discussed the data: what it means, and whether it can be helpful to patients and their families as they try to identify an […]
Take Six with Judy Roraff, Director, Solutions Management
What is your current role at CarePort, and what does that entail? My official title is the Director of Product Management. In this role, I work to build a roadmap – a set of features and enhancements that we will build – for our Care Management solution. My role is to define what goes into […]
Health plan learnings from our COVID-19 efforts
While the US cautiously begins the reopening process, we at CarePort are taking the opportunity to reflect on some lessons learned through our work with both payer and provider clients who have tirelessly managed care during these complex times. Lesson 1: Health plans need better ways to track members across care settings Because hospitals and […]
