Take Six with Rhonda Colson, Project Manager

Can you start by sharing how long you’ve worked at CarePort, and what drew you to the company?  Technically, I’ve worked at CarePort since August 2021. However, I began consulting for CarePort three months before that, in May 2021. I also worked for Extended Care Information Network (ECIN) – which was acquired by Allscripts in 2008 […]

PPCP and CarePort: complex care management

CarePort recently hosted a thought leadership webinar with Preferred Primary Care Providers (PPCP), the largest independent primary care practice in Western Pennsylvania. Prior to implementing CarePort, PPCP struggled to understand real-time events emergency department (ED) visits, readmissions, and referral patterns from hospitals and post-acute providers, and relied upon data from various sources – including ADT […]

PPCP and CarePort: real-time patient management

CarePort recently hosted a thought leadership webinar with Preferred Primary Care Providers (PPCP), the largest independent primary care practice in Western Pennsylvania. Joining us for the discussion were Justin Dunn, Director of Operations and Planning; Vanessa Blaha, MSN, MBA, RN, Director of Care Management; and Stewart Gregerson, Operations Business Analyst all from Agilon Health, PPCP’s […]

Ambulatory providers: achieving TCM success

As hospitals and health systems increasingly rely on ambulatory care providers to support patient care outside the four walls of a hospital, ambulatory providers must work to ensure a patient’s successful transition and recovery when moving from one care setting to another – such as from the hospital to the home. To improve pa­tient transitions […]

Achieving success in skilled nursing after COVID-19

After a trying 2020, long-term care leaders must reimagine how to provide care to those they serve. During a recent webinar hosted by WellSky, Teresa Remy, director of clinical services at LeaderStat, reviewed emerging trends and best practices to help long-term leaders position their organizations for success – and most importantly, to ensure patients receive high-quality care – in […]

Roundtable takeaways: home- and community-based care, and new care models

CarePort recently hosted a virtual executive roundtable with Dr. Lissy Hu, CarePort CEO and founder, Mike Ipekdjian, Manager of Clinical and Solution Architects, and Mark Heron, Vice President. Alongside attendees from the healthcare industry, Lissy, Mike, and Mark held an interactive discussion centered around the current state of care coordination amidst a backdrop of COVID-19, […]

Pre- and post-pandemic: comparing SNF quality ratings

In March 2020, CMS announced a temporary freeze to measures and ratings across the Five-Star domain spectrum to allow nursing homes to prioritize resident and staff safety during the COVID-19 pandemic. In January 2021, CMS resumed calculating Nursing Home Compare data – though SNF Quality Rating Program (QRP) data remains frozen through 2022. Below, by […]

Scripps Health: discharge planning, patient choice, and post-discharge monitoring

At ACMA National 2021, Scripps Health shared how the health system leverages the CarePort platform – a solution that is complementary to their EHR functionality – to streamline discharge planning, automate patient choice, and gain enhanced visibility into a patient’s care and utilization post-discharge. The session was led by Jay Larrosa, MSN, RN-BC, ACM-RN, PHN, […]

Care coordination and behavioral health: A Q&A with Vertava Health’s Jordan Cruz

CarePort recently partnered with Vertava Health, a leading national behavioral healthcare system for substance use disorders and mental health. We sat down with Jordan Cruz, Lead Patient Care Navigator at Vertava Health, to learn more about this partnership, Vertava Health’s offerings, and why care coordination is critical to behavioral health care. First, can you tell […]

Real-time insights to optimize patient outcomes in home health

CarePort recently hosted a webinar featuring Constellation Health Services, a home health services provider in the Northeast that operates in Connecticut, Maine, Massachusetts, New Hampshire, New York, and Pennsylvania. Constellation is a highly rated home health agency – it has always been a five-star home health agency in New York, for example. Varying by region, […]

Measuring SNF quality with the CarePort Quality Score

Among the ~15,000 skilled nursing providers across the U.S., there is tremendous variance in the quality of care provided to patients. While CMS does produce an overall quality ranking for providers on Care Compare with its Five-Star Quality Rating System, its measures are catered toward the custodial patient population, who require assistance with their activities […]

CMS’s Five-Star ratings and the short-stay skilled patient population

Since 2008, CMS has calculated and published Five-Star ratings on SNFs to help consumers select a provider. With its Five-Star Quality Rating System, CMS has developed a consumer-friendly metric that profiles the quality of a SNF as a whole. However, CMS’s Five-Star rating contains some blind spots for the short-stay patient population. Below we share […]